The customer has the right to withdraw, without any penalty, no later than 14 working days from delivery. The right of withdrawal is exercised within the deadline, upon request for authorization to the e-mail address: firstname.lastname@example.org
The return of products of all sections is allowed, in the event that the products do not meet expectations or are not of the desired size. The return service is free, the shipping costs are charged to the buyer.
The returned products must not be used, they must reach us intact, not worn or stained, they must be in the original packaging, complete with labels and any other part that compose them.
For the refund, the same method used for the payment of the order will be used: if the purchase was paid with a Credit Card / PayPal Account method, the refund will be made directly to the card / account with which the payment was made, while if the the order has been paid by bank transfer, the refund will be made by bank transfer to the current account provided by the customer.
The cash refund can take up to 14 days to be issued. Once the goods have been received and after having checked their conditions, Poloclub London 1909 will calculate the value of the refund and will notify the customer. The basic amount of the refund will be equal to the sum of the purchase prices of the returned products.